Tempe Chamber Of Commerce

Your Success Is Our Business

Desirae Noonan Awarded Tempe Chamber Volunteer of the Year

Posted on | June 21, 2017 | No Comments

TEMPE, Ariz. – Desirae Noonan has been named the Tempe Chamber Volunteer of the Year and will be honored at the Chamber’s Annual Luncheon on June 29.

Noonan, the branch manager of Express Employment Professionals in Tempe, was involved in another chamber of commerce in Illinois at another job before moving to Arizona. She had her office re-join the Tempe Chamber in October 2015, and soon became involved in Coffee Connection leads group and the Ambassador Committee, an outreach group of volunteers for the Chamber.

Desirae appreciated the welcoming attitude of Chamber members and wanted to reflect that by becoming an active participant herself.

Read more

Robin Arredondo-Savage to be Honored with Spirit of Tempe Award

Posted on | June 8, 2017 | No Comments

TEMPE, Ariz. – Robin Arredondo-Savage, Vice Mayor for the City of Tempe and a local small business owner, will be honored by the Tempe Chamber of Commerce by receiving the Chamber’s annual Spirit of Tempe Award.ARREDONDO-SAVAGE

The award recognizes a lifetime achievement of service, dedication and contribution to the community and honors hard work and a strong commitment to improving the quality of life in Tempe. Read more

Tempe Chamber Announces New Members of Board of Directors

Posted on | June 5, 2017 | No Comments

 

TEMPE, Ariz. – The Tempe Chamber of Commerce has confirmed three new members to its Board of Directors. Their terms will begin July 1.

The new members of the board are: Read more

Finalists Named for 2017 Business Excellence Awards

Posted on | May 16, 2017 | Comments Off on Finalists Named for 2017 Business Excellence Awards

The Tempe Chamber of Commerce is pleased to announce six finalists for the prestigious Business Excellence Awards.

The recipients will be announced June 29 at the Tempe Chamber of Commerce Annual Luncheon, presented by Southwest Airlines. The awards promote the advancement of responsible business leadership in the community and publicly recognize local businesses demonstrating a passion for excellence. The awards honor companies for success in business growth, employee development, community involvement and customer service.

The awards will be presented in two categories for Small and Large Business of the Year. The finalists for the Business Excellence Award in the Small Business of the Year Category are: Read more

Statement Regarding the City of Tempe’s Medical Marijuana Amendment

Posted on | May 8, 2017 | Comments Off on Statement Regarding the City of Tempe’s Medical Marijuana Amendment

The Tempe Chamber of Commerce has released the following statement regarding the City of Tempe’s review of the Medical Marijuana Amendment:

 

The Tempe City Council is considering increasing the number of medical marijuana dispensaries within our borders. The proposal is to increase from the two we have today to as many as 34. The Tempe Chamber of Commerce opposes this proposed expansion for a variety of reasons.

A business looks at quality of life issues when considering a community in which to move into, launch or grow. Such a dramatic increase in the number of marijuana dispensaries has the potential of harming Tempe’s quality of life.

Tempe is a welcoming community. From families and students to employees and senior citizens, Tempe is a great place to grow a business. Removal of the cap on marijuana dispensaries communicates that our community is a haven for the questionable activity associated with an illegal substance.

Expanding dispensaries will cause tourists and business customers, including potential ASU students and their parents, to think twice about investing in our community.  For these reasons, the Tempe Chamber of Commerce stands with ASU and the Tempe Coalition in opposing any increase in the number of medical marijuana dispensaries in our community.

What the Sales Leader of the Year Wants You to Know About Sales

Posted on | April 10, 2017 | Comments Off on What the Sales Leader of the Year Wants You to Know About Sales

Story and photos by Chris Samuels

Karla Boyles feature, Monday, March 20, 2017.

 

For nearly 40 years, Karla Boyles has been involved in selling one thing or another.

She started her career in the fitness industry, then in 2004 moved to hotels, eventually settling into her role as director of sales for the Hampton Inn & Suites Phoenix Tempe and the adjacent Red Lion Inn.

Except she never settled.

Now, after being honored as the Hampton Sales Leader of the Year, the Tempe Chamber of Commerce sat down with Boyles to discover her sales secrets and what she values most to make the most out her customer’s visit the best in Tempe.

Karla was nominated to receive the award through her general manager. Out of the around 800 Hampton locations, which is a brand under Hilton Hotels, 495 sales directors were nominated to receive the award.

“My G.M. put me in and then Hilton looks at my work, ‘cause they can look at everything I do,” Boyles said. “They can look my mix of business, how much corporate business I brought in, my request for proposal … they look at your turnaround, they look at your national accounts, how many have I been on, how many have I gained, how many have I won, so there’s a lot of different angles they look at.”

So, what does the Sales Leader of the Year have to share? First off, success starts with her staff and the notion that “everyone sells.” Hotels typically employ a younger and less experienced workforce, and Boyles uses that to her advantage because she believes millennials are “climbers and drivers and want to learn more.”

“They’re always asking me, ‘what do you do? Tell me how you do it,’” she says. “So I try to always talk to them about how I got an account, what that account looked like, what that account can be. I give them numbers, I show them our budget so they’re aware of what we have to hit each month. I give them different words to talk to guests, and different ways to talk to our guests to make things seem not so painful for our guests if our rates are really high … A little verbiage like that will let [the customer] go ‘oh, I get it.’

“Every day, I walk up to the front desk and I just try to talk to them about a different topic, whatever is on my mind that day. Or I ask them if there’s anything I can help them with and they always have something. They want to learn. They want to know what I’m doing and they want to know how they can better speak to that guest.”

Karla Boyles feature, Monday, March 20, 2017.

That transparent relationship with her employees extends to every level of the hotel, and in turn drives the success of her hotel as a hallmark of customer service. The hotel currently ranks second in the city on TripAdvisor (their sister hotel, the Red Lion Inn, is number four), and numerous reviews left on the site complement the staff during every aspect of a guest’s stay.

“Because we’re really working on the customer service aspect of things, it really helps if they give superior service, it makes my job so much easier,” Boyles added. “I don’t have to constantly be out finding new clients because the ones that are here will continue to come back. That’s what we really stress to our front desk staff; if we can service the guests who are coming to perfection, they’ll come back over and over and over again”

Adding to Karla’s customer service is her turnaround rate with request for proposals. According to her, the hotel chain standard is to respond within 12-24 hours. Boyles has a 100 percent return rate within four hours.

Additionally, Boyles values the experiences and connections that the Tempe Chamber has given her to pursue leads and connect with business leaders.

“I really think every business professional or sales professional should be involved in a networking group like our coffee connection club,” Boyles said. “It’s so important to have that 30, 40, 50 people in that group you see every other week and even though those folks may not do business with you directly, they’re out in the community talking about you to other people.”

Karla stated that she has been able to book meeting space and other uses for people she has met through the Chamber.

The Chamber’s Coffee Connection leads groups are networking and leads generation events held for Chamber members. One representative per industry is allowed to be part of the leads groups, which facilitates business connections and sales.

Boyles also stressed that professional groups are something that younger businesses may overlook in their business strategy.

Most of all, Karla hopes that maintaining her stature as a Sales Leader of the Year will be instructive in maintaining her best attribute: balance.

“I love doing community stuff but I have to keep that perfect balance. That’s the key, just staying in balance.”

Karla Boyles feature, Monday, March 20, 2017.

Tempe Chamber Announces Business Woman of the Year Finalists

Posted on | March 30, 2017 | Comments Off on Tempe Chamber Announces Business Woman of the Year Finalists

TEMPE, Ariz. – The Tempe Chamber of Commerce is pleased to announce three finalists for the 22nd annual Business Woman of the Year award. The recipient will be announced at the Tempe Chamber Women in Business Conference on May 24.

The award recognizes an individual’s excellence in their chosen field and demonstrated leadership within the community. The award honors those who serve as a positive role model to others and are active in community and Tempe Chamber programs.

The finalists for the 22nd annual Business Woman of the Year award are:

Margo-Brown-professional-organizer

Margo Brown

Margo Brown is a productivity coach and professional organizer with Wave Productivity. Brown sees a desire to help people get the most out of their day and help them thrive and grow in their professional and personal lives. She was the first Arizona Professional Organizer to earn the Workplace Productivity Certificate with the National Association of Professional Organizers (NAPO) and served as the Arizona chapter’s president in 2015-2016. Brown also donated 150 hours of her time last year to various non-profit organizations in the community.

Tracy Bullock

Tracy Bullock

Tracy Bullock is the President of Bullock Training & Development. After spending 30 years managing strategic development for Procter & Gamble, she started her own woman-owned business in 2013 providing goals in customized sales, customer service, and executive management training solutions. Bullock is very active in the local business community and serves in various leadership capacities in the Tempe Chamber, as well as being a mentor in the AZ Hispanic Chamber of Commerce’s Business Development Team.

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Dawn Hocking

Dawn Hocking is the Director of Development for The Centers for Habilitation (TCH). Having worked for the organization for more than 26 years, she has dedicated her life to the Tempe community and looks for opportunities daily to make a difference in the lives of others through her work. She takes on a variety of roles and challenges associated with a non-profit but still values the reward of seeing joy in her client’s faces. Hocking is an alumna of Tempe Leadership and is active in the Tempe Chamber organization.

The recipient will be announced at the Tempe Chamber Women in Business Conference on May 24 at the DoubleTree by Hilton Phoenix-Tempe hotel. For more information about the conference and to register, click here.

Last year’s recipient was Denise Hart of Vestar.

Flame Broiler Aims to Bring Healthy, Affordable Food to Tempe

Posted on | March 10, 2017 | Comments Off on Flame Broiler Aims to Bring Healthy, Affordable Food to Tempe

Kevin and Julie Manquen at their new Flame Broiler location, Wednesday, March 8, 2017.

Story and photos by Chris Samuels, Tempe Chamber of Commerce

Tempe, Ariz. — A couple from California looking to bring something innovative to Tempe and the Valley of the Sun: healthy food at a low cost.

On the eve of opening their first location in the Valley, Kevin and Julie Manquen sat down with the Tempe Chamber of Commerce to unveil the Flame Broiler, the newest members of the Chamber.

The Flame Broiler started in California in 1995, when the founder Young Lee opened a restaurant that served healthy fast food alternatives, according to the chain’s website. Lee started work as a travelling businessman and became tired of eating greasy fast food, the only food available on the road that was affordable.

“[Lee’s] goal was to have a healthy option for people to eat,” Julie Manquen said. “He really believes that this food is the perfect meal to have. It’s got all everything packed into one little bowl.”

Since then, the chain has expanded and exploded all over California, with over 175 locations in the state.

That saturation motivated the Manquens to move their business to Arizona. Having already owned one Flame Broiler franchise, they looked for a state that was more business friendly and wasn’t already exposed to the restaurant. They settled on Tempe and celebrated their grand opening Wednesday on Priest and Warner, while starting to build their second location on Broadway and 55th St.

The couple was excited to bring the business philosophy of Lee to Arizona as we toured their new location prior to the Chamber’s ribbon cutting.

“I think it’s always easier to find food that’s less healthy and cheaper,” Julie said. “I think there are options out there that are at are a little more expensive for healthy food and I think that’s nice about what we’ve found, really watching the quality but trying to keep our prices reasonable for our customers.”

The menu stays simple. Customers get a bowl or plate that starts with rice, then comes with a choice of beef, chicken, or tofu. Steamed vegetables then go on top. Customers can also choose between their “magic” sauce or three levels of hot sauce.

Kevin and Julie Manquen at their new Flame Broiler location, Wednesday, March 8, 2017.

The main challenge of the restaurant is providing the nutritional benefit at a low price. In the food industry, cheap fast food is generally not healthy and healthy food is generally not cheap.

To change the paradigm, Flame Broiler seeks to keep operating costs down by keeping a strict top-down supply chain that is bought in bulk for every restaurant. The same chicken or beef that is used in California is bought here to assure quality and consistency. Every part of the operation is specially designed by the founder, Young Lee, to keep his commitment to his customer’s health.

Even the custom-made grill. Seriously.

“Operationally, the grill that we use is specially made, manufactured and designed for Flame Broiler,” explains Kevin Manquen. “It’s a different type of grill so you can get a good char on the meat, it gives us the flavor that we’re looking for.”

The mission of Flame Broiler is bringing a healthy alternative to fast food, and it appears the Manquens are well on their way to introducing that to Tempe.

Julianne Davis Hired as Media and Program Development Director

Posted on | March 9, 2017 | Comments Off on Julianne Davis Hired as Media and Program Development Director

Juls portrait

TEMPE, Ariz. – The Tempe Chamber of Commerce is pleased to welcome Julianne Davis as its Media and Program Development Director. Davis brings over twenty years of marketing and public relations experience to the Chamber. In her new role at the Tempe Chamber, Davis will function as the Chamber’s events and programs developer, coordinating and supporting Chamber programs, as well as directing Chamber communications, publicity, and social media.

 

“Davis has a strong background in creative and technical leadership. I feel she will be a strong asset to the Tempe business community,” says Anne Gill, Tempe Chamber President/CEO. “We are excited to have Davis join our team and look forward to her bringing an innovative approach and new strategic ideas to the Chamber.”

 

Davis comes to the Tempe Chamber from the Maricopa Community College District, where she worked for nearly 6 years — most recently as their Web Marketing Coordinator for Scottsdale Community College. Previously, she was the Director of Public Relations for Mesa United Way.

 

Chamber members can reach Davis at (480) 736-4283 or julianne@tempechamber.org.

Tempe Chamber’s Military Committee Honors Airman

Posted on | February 24, 2017 | Comments Off on Tempe Chamber’s Military Committee Honors Airman

Photos and story by Chris Samuels, Tempe Chamber of Commerce

Staff Sgt. Allen J. Long stands at attention during the playing of the national anthem at the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

Staff Sgt. Allen J. Long stands at attention during the playing of the national anthem at the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

 

LUKE AIR FORCE BASE, Ariz. – In a ceremony honoring the bravery and service of a former airman of the 944th Fighter Wing, the Tempe Chamber of Commerce bestowed the honor to another of the base’s best.

Staff Sgt. Allen J. Long, a low observable aircraft structural technician tasked with testing the Air Force’s newest hardware, the F-35 Lightning II, was awarded with the Graydon Williams Award Wednesday. The honor is bestowed annually by the Tempe Chamber of Commerce’s Military Affairs Committee.

The commanding officer of the 944th Fighter Wing, Col. Kurt Gallegos, praised Long for his expertise in stealth technology and the benefit he has made to the unit.

“[Staff Sgt. Long] has basically set the ground work for Lockheed-Martin, doing tests on our F-35 aircraft,” Gallegos said. “He’s training the Lockheed-Martin guys on how to do low observable, because he’s done that in a prior job with the F-22s. It’s nice to have him be a part of our team. He’s experienced, and his background is invaluable.”

Col. Kurt Gallegos speaks during the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

Col. Kurt Gallegos speaks during the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

Low observable aircraft refers to planes that the US military uses that have low-to-invisible radar signatures. A low observable aircraft structural technician installs and maintains the metals used to create the stealth feature of the aircraft, according to the US Air Force’s website.

Cliff Jones, the chairman of the Chamber’s Military Action Committee, praised Long and the mission that members of the military undertake.

“Staff Sgt. Long represents why we have the Military Affairs Committee,” Jones said. “The military has extensive challenges around the globe defending freedom and providing safety to the extend that we can recognize outstanding military personnel like Long. It’s our honor to do that.”

The Graydon Williams Award was named after Tech. Sgt. Williams, who was an Air Reserve technician for the fighter wing and served in the Air Force for over 20 years. He joined the 944th in 1987 until his death in 1995.

Staff Sgt. Allen J. Long, originally from Texas, enlisted in the Air Force in 2007 and began his service at Ramstein Air Base, Germany. He was transferred to Luke in February 2016 after being trained in low observable aircraft structural maintenance with the 509th Bomb Wing at Whiteman Air Force Base, Missouri.

Staff Sgt. Allen J. Long stands as he is mentioned at the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

Staff Sgt. Allen J. Long stands as he is mentioned at the presentation of the Graydon Williams Award at Luke Air Force Base, Ariz, Wednesday, Feb. 22, 2017.

Of the award, Long called it a “privilege” to be presented with the accolade. Long was particularly proud of the work that was being done at the base.

“I feel like we’re the stepping stones for the future Air Reserve technicians that are coming in,” he said. “We’re working out the kinks and setting them up for success.”

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